Denials & Appeals

Common ABA Claim Denial Reason Codes (CARC Reference)

A practical reference of the most frequently seen CARC (Claim Adjustment Reason Codes) for ABA claims, with plain-language explanations and recommended actions.

10 min read·February 10, 2025

What Are CARC Codes?

Claim Adjustment Reason Codes (CARC) are standardized codes used by payers on Electronic Remittance Advice (ERA) documents to explain why a claim was adjusted, reduced, or denied. Understanding these codes is critical for ABA billing teams to resolve denials quickly and maximize collections.

Most Common ABA CARC Codes

CARC 4 — Authorization Required

Meaning: The service requires prior authorization, and none was on file.

Action: Obtain the correct authorization number and resubmit the claim with the auth number in Box 23 of the CMS-1500.

Prevention: Verify authorization before every service date; never provide ABA without confirmed auth.

CARC 29 — Timely Filing Limit Exceeded

Meaning: The claim was submitted after the payer's timely filing deadline (typically 90–365 days from date of service).

Action: Appeal immediately with proof of timely filing — clearinghouse acceptance report, previous claim submission confirmation, or any documentation showing original submission was within the deadline.

Prevention: Submit claims within 30 days of service; monitor claims older than 60 days.

CARC 45 — Charge Exceeds Fee Schedule

Meaning: Your billed charge exceeds the contracted fee schedule maximum. This is a contractual write-off — no appeal needed.

Action: Write off the difference; bill patient only their copay/deductible/coinsurance portion.

CARC 50 — Not Medically Necessary

Meaning: The payer has determined the service does not meet medical necessity criteria.

Action: Appeal with clinical documentation including the behavior intervention plan, progress notes, diagnostic records, and any clinical guidelines supporting medical necessity for ABA at the authorized level.

CARC 59 — Processed Based on Multiple Surgery Rules

Meaning: The service was bundled with another procedure under NCCI (National Correct Coding Initiative) edits.

Action: Review which codes were bundled; add modifier 59 or XE/XP/XS/XU if the services were genuinely separate and distinct.

CARC 96 — Non-Covered Charge

Meaning: The service is not a covered benefit under this patient's plan.

Action: Inform the family; bill patient if allowed by contract. Consider whether a different diagnosis or code may qualify under a different benefit category.

CARC 97 — Payment Adjusted Because Procedure/Service Was Included in a Previously Adjudicated Service

Meaning: Similar to CARC 59 — the billed service is considered bundled into a payment already made.

Action: Review the remittance to understand which service was "included in." Add modifier 59 if appropriate.

CARC 197 — Precertification/Authorization/Notification Absent

Meaning: The specific service required precertification and none was obtained.

Action: Very similar to CARC 4. Obtain retroactive authorization if available from the payer, then resubmit with auth number.

Group Codes

CARC codes always appear with a group code that indicates the adjustment category:

  • CO (Contractual Obligation) — No patient billing; write off
  • PR (Patient Responsibility) — Bill patient
  • PI (Payer Initiated) — Payer adjustment; review for appeal opportunity
  • OA (Other Adjustment) — Review for cause
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