EOB vs. ERA: What's the Difference?
An Explanation of Benefits (EOB) is a document sent by the payer to the provider (and patient) explaining how a claim was processed. An Electronic Remittance Advice (ERA / 835 transaction) is the electronic version of the EOB, transmitted via EDI to the clearinghouse and practice management system. ERAs enable automated payment posting.
Reading an ERA: Key Fields
- Check/EFT Number: The payment reference — use this to match the bank deposit
- Payment Date: Date the check was issued or EFT initiated
- Claim Control Number: Payer's internal tracking number for the claim
- Billed Amount: Your submitted charge
- Allowed Amount: The contracted rate
- Contractual Adjustment (CO-45): Difference between billed and allowed — write off
- Patient Responsibility (PR-1, PR-2, PR-3): Deductible, coinsurance, copay to collect from patient
- Paid Amount: What the payer sent
Reconciling ERA to Bank Deposit
After posting ERA payments in your system, reconcile against the actual bank deposit:
- Match the ERA check/EFT number to the bank transaction reference
- Verify the bank deposit amount equals the ERA payment amount
- If amounts differ, investigate — payer may have combined multiple ERA payments or deducted prior overpayments
- Document reconciliation; flag any unreconciled differences for follow-up
ERA Error Codes (CARC/RARC)
ERAs include Claim Adjustment Reason Codes (CARC) and Remittance Advice Remark Codes (RARC). CARCs explain the payment adjustment; RARCs provide supplemental detail. See our CARC Reference Guide for details on specific codes.