Billing Workflow

Understanding EOBs and ERAs for ABA Practices

Learn how to read Explanation of Benefits (EOB) and Electronic Remittance Advice (ERA) documents for ABA claims and use them to reconcile payments.

7 min read·April 1, 2025

EOB vs. ERA: What's the Difference?

An Explanation of Benefits (EOB) is a document sent by the payer to the provider (and patient) explaining how a claim was processed. An Electronic Remittance Advice (ERA / 835 transaction) is the electronic version of the EOB, transmitted via EDI to the clearinghouse and practice management system. ERAs enable automated payment posting.

Reading an ERA: Key Fields

  • Check/EFT Number: The payment reference — use this to match the bank deposit
  • Payment Date: Date the check was issued or EFT initiated
  • Claim Control Number: Payer's internal tracking number for the claim
  • Billed Amount: Your submitted charge
  • Allowed Amount: The contracted rate
  • Contractual Adjustment (CO-45): Difference between billed and allowed — write off
  • Patient Responsibility (PR-1, PR-2, PR-3): Deductible, coinsurance, copay to collect from patient
  • Paid Amount: What the payer sent

Reconciling ERA to Bank Deposit

After posting ERA payments in your system, reconcile against the actual bank deposit:

  1. Match the ERA check/EFT number to the bank transaction reference
  2. Verify the bank deposit amount equals the ERA payment amount
  3. If amounts differ, investigate — payer may have combined multiple ERA payments or deducted prior overpayments
  4. Document reconciliation; flag any unreconciled differences for follow-up

ERA Error Codes (CARC/RARC)

ERAs include Claim Adjustment Reason Codes (CARC) and Remittance Advice Remark Codes (RARC). CARCs explain the payment adjustment; RARCs provide supplemental detail. See our CARC Reference Guide for details on specific codes.

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