Overview
The Revenue Cycle Wheel (RCW) is Onvelas's billing command center. It shows the current financial health of your practice across all pipeline stages — from unbilled sessions through collected payments.
Pipeline Stages
The RCW tracks claims through six stages:
- Draft — claims created but not yet submitted
- Submitted — sent to the clearinghouse / payer
- Denied — payer returned a denial requiring action
- Appealed — denial has been appealed and is under payer review
- Paid — payment received via ERA or manual posting
- Adjusted — partial payment or write-off applied
KPI Cards
At the top of the RCW, four KPI cards show:
- Total Billed — sum of all charges submitted this period
- Collected — payments received and posted
- Outstanding AR — billed minus collected
- Collection Rate — collected ÷ billed (target: >90%)
Billing Inbox
The Billing Inbox shows action items sorted by priority. Priority 1 items (red) require immediate attention:
- Claims with scrub errors
- Denied claims requiring appeal
- Deposit posting errors
Priority 2 items (amber) need follow-up:
- Clearinghouse rejections
- Claims with no response after 30 days
- Unposted deposit batches
Priority 3 items (green) are ready for routine action, such as claims ready to submit.
AR Aging
Below the pipeline, the AR Aging bar shows outstanding claims bucketed by age: 0–30, 31–60, 61–90, and 90+ days. Claims aging past 90 days are at risk of timely filing denial.
Tips
- Work the Billing Inbox daily — it surfaces the highest-value actions first.
- Use the Collection Rate Trend chart in Reports to spot month-over-month changes.
- Click any pipeline stage to jump to a filtered claims list for that status.
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